1
Step 1
Welcome to online booking with Emerald Tree. Please use the booking link to book your appointment. You may need to log in with your email address.
EAP booking
Book your EAP appointment.
You will be taken to our secure online booking system. If you are unsure which appointment to choose, call Emerald Tree and we can help.
Step-by-step guide
How online booking works
These steps use the current booking information and can be updated as the EAP booking process changes.
2
Step 2
Initial bookings: once you have booked your appointment, Emerald Tree will call you to finalise your booking. If you book outside business hours, we will call you on the next business day.
3
Step 3
EAP clients: please enter the name of your company or organisation so Emerald Tree can verify your workplace access and arrange the service through your employer agreement.
4
Step 4
Private clients and GP Mental Health Plan referrals: please pay at the time of booking. You can book multiple sessions, but only one session needs to be paid in advance.
5
Step 5
Forms: you will receive a welcome email with your booking details. Please complete both forms before your appointment.
6
Step 6
Session type: please choose the correct appointment type, including in person, phone or telehealth.
Before you continue
A few useful things to know.
EAP clients should enter their company or organisation name so Emerald Tree can verify eligibility. EAP clients do not need to pay upfront.
Please select the correct appointment type: in person, phone or telehealth.
Complete any required forms before your appointment. If follow-up is needed, Emerald Tree will contact you.