Emerald Tree EAP gives employees a simple, private way to access support when they need it. Staff can book online, call Emerald Tree, or explore wellbeing tools from one easy-to-use platform.
For Organisations
Support your people with confidence.
A practical EAP partner for organisations that want confidential employee support, clear manager guidance and a healthier workplace culture.
What your organisation gets
A human EAP, built for real workplace needs.
The system is designed for real workplace situations. Employees can access support for stress, anxiety, sleep, alcohol or vaping reduction, personal challenges and critical incidents.
Managers are often the first person staff speak to when something is wrong. Emerald Tree EAP provides scripts, checklists and referral guidance so managers can respond with care while maintaining appropriate boundaries.
The app includes guidance for traumatic events and workplace critical incidents, including what to do in the first 10 minutes, same-day support, 24-72 hour follow-up steps, and when to escalate to urgent help.
A strong EAP system shows staff that wellbeing is more than a policy. It creates a visible, accessible support pathway that encourages early help-seeking and normalises care.
Large organisations can have their own branded EAP landing page, using their logo, colours, messaging and access pathway. This makes the service feel familiar to staff while still being powered by Emerald Tree.
Individual employee activity, app usage and counselling information are not shared with employers. Reporting is de-identified and aggregated, helping organisations understand engagement without compromising privacy.
Emerald Tree EAP includes practical wellbeing tools employees can use between sessions, including sleep support, grounding exercises, anxiety tools, anger management, alcohol reduction, vaping reduction and sleep stories.
Employees can book through the Emerald Tree online booking pathway, with clear instructions for EAP clients so they know how to enter their company details and avoid upfront payment where eligible.
The system is built with the Australian workplace context in mind, including EAP confidentiality, psychosocial safety, manager boundaries, critical incident response and appropriate referral pathways.